Photographer’s Friend Technical Support

Technical Support

If you should have any suggestions, problems or questions about the Photographer’s Friend for iOS App, please drop us a line with the below form or tap on Contact Us under the Photographer’s Friend Links tab on your device to open up a new email to send us. Our email address will be in the new email ready to go.

Known Issues

We are aware of the following issues.

  1. In Version 2.1.2 after a new purchase (clean install) tapping the [Focus ft/m] or [Hyperfocal Distance] labels causes the Quick Tips to be displayed every time. To avoid this, force close the app once (double tap the home button and slide Photographer’s Friend upwards). A fix has been submitted and waiting for approval
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Track Changes

Version 2.2 (build 2.2.1) – Currently Under Review

  • Selected Neutral Density filters are now saved and restored after app or device restart
  • Added new Help pages with information on hiding/unhiding ND filters and updated other Help screenshots
  • Changed the Contact Us web link to point to the app Technical Support page contact form
  • Fixed a bug that caused the Quick Tips to be displayed every time the [Focus ft/m] label is tapped after the first install of the app. 

Version 2.1.2 (build 2.1.2)

  • Fixed a bug that crashed the app when the Help page links were tapped

Version 2.1 (build 2.1.1)

  • Added the ability to hide and unhide the neutral density filters. Slide left to hide. Press the (number of filters) Hidden button to see all hidden filters, and slide left again to unhide them as necessary.
  • Tapping the Hyperfocal Distance label now changes its color when the [Focus ft/m] is set to Hyperfocal Distance, and tapping again now restores the initially selected focus distance
  • Added two more medium format Camera Types and three new large format Camera Types
  • Added some Quick Tips to DoF Calc that display on the first launch to relay a few essential tips to help avoid confusion
  • Added a Quick Tips button in DoF Calc to present Quick Tips at any time
  • Changed help pages to stop truncation when the device’s system text size is set to larger than the default setting
  • Corrected an error where the Crop Factor 1.5 and Crop Factor 1.6 labels were reversed
  • Tweaked Depth of Field calculations for greater accuracy
  • Added an About Photographer’s Friend page to the bottom of the Help links page
  • Added a link to the Links tab to request to rate and review the app on the App Store
  • Squished a few other minor bugs

Version 2.0 (build: 2.0.5)

Completely rebuilt the app from the ground up!
  • Made the app universal, now supporting iPhone and iPad
  • Enabled both vertical and horizontal orientation use
  • Now works with iPad Split View
  • Included an improved user experience for the Depth of Field Calculator
  • Included an all-new Neutral Density Calculator
  • Changed the links page to include more links to helpful and relevant documents
  • Removed the old Podcasts Player, and included a link that opens the Podcast in the Apple Podcast app on the device
  • Included the Contact Us options in the Links tab
  • Included a Help tab with multi-page help for the Depth of Field calculator and Neutral Density calculator

Photographer’s Friend for iOS

Photographers Friend DoF Calc and ND CalcA Depth of Field calculator and a Neutral Density calculator in one app for the introductory price of just $2.99!

Photographer’s Friend was born of Martin’s desire to quickly find Depth of Field ranges and Hyperfocal Distance in the field, and at the same time, calculate multi-filter Neutral Density shutter speeds without changing apps. If you don’t have a timer in your camera or cable release, the ND calculator has one built in, and alerts can be enabled to display even after you’ve close the app!

There is detailed help and links to relevant information right there in the app, and Photographer’s Friend runs on any sized screen iPhone, iPad and iPod touch, and works perfectly in the iPad Split Screen mode, making it an invaluable tool for studying or writing about photography on your iPad. It truly is a Photographer’s Friend!

Download Photographer's Friend from Appstore

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